Find answers to frequently asked questions and access technical documentation, user guides, and downloads:
Before you get started, please read the included Eleven Rack User Guide for using the Eleven Rack hardware. You can activate and download the latest version of Pro Tools software below.
Find details about your products and services in My Account.
You are entitled to submit up to ten (10) complimentary online support cases through our online Support Center for 60 days from date of registration.
You are also entitled to one (1) complimentary assisted support case via chat (where available) and phone during this 60 day period.
Online Support Case: Submit an Online Support Case
Phone Support: (650) 731-6100
Note: You must first register your product before these support options will be available to you.