Customer Care

Get the world-class support you need—whenever, wherever, and however you need it

Watch How-to Videos

Access helpful video tutorials that cover getting started, troubleshooting, quick tips, and much more.

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Connect with the Avid Community

Join the community and engage in the conversation.

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Join the Avid Customer Association

Get involved, become a guiding voice, and help lead the industry forward.

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As part of Avid Global Services, our worldwide Customer Care team offers significant media industry experience, expertise, and personal dedication to help you resolve technical issues and stay productive. With a choice of several support options, you get the peace of mind you need to thrive in today's highly competitive media industry, because at the end of the day, your success is our success.