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Service Contents
Pro Tools Downloads Download the latest installer for your Pro Tools system.
Audio Device Drivers Download the software drivers for your Avid Audio Interface.
Knowledge Base - Audio Find answers to your technical difficulties or download the latest documentation. The Avid Knowledge Base is updated around the clock by Audio (formerly Digidesign) support experts contributing solutions to your problems.
Audio Product Activation Activate your Avid Audio (formerly Digidesign) products online to gain access to product upgrades (based on entitlement).
Audio Product Registration Register your Avid Audio (formerly Digidesign) products to gain access to support entitlement and activate a repair/warranty (based on date of purchase).
Live Sound Community Live sound tips, techniques, and troubleshooting for all VENUE systems
Pro Tools User Community Known as the DUC (Digi User Conference), where Pro Tools professionals and audio enthusiasts can exchange information.
Audio Warranty Information Find warranty information and details for Avid Audio (formerly Digidesign) products. This link provides information including hardware repairs, regional and authorized repair centers.
Support Center - Audio Complete support resources for Avid Audio products.
How to Buy Support Your creativity doesn’t just work from 9-5, and neither does your equipment. Keeping your technology running smoothly calls for information and expertise that’s there whenever and wherever you need it. Choose from a variety of support plans to fit your needs.
Audio Transfer Product Ownership Transfer ownership of your Avid Audio (formerly Digidesign) products.