Avid Certified Support Representative: Interplay | MAM

The Avid Certified Support Representative: Interplay | MAM certification is designed for individuals whose role requires them to install, configure and troubleshot an Avid Interplay | MAM system. It is essential to have the skills and competencies to be able to correctly install and configure the Interplay | MAM system and be prepared to operationally support the system. The ACSR Interplay | MAM certification is designed to test and validate those skills.  

To be able to sit the certification exam candidates must attend the ACSR Interplay | MAM System Support (MAM470) course.

The certification for Interplay | MAM is a practical hands on exam that requires candidates to install an Interplay | MAM system on two servers and configure it against a pre-installed MediaCentral server, Vantage transcoding system and SGL FlashNet. Candidates follow installation steps detailed in the ACSR Interplay | MAM System Support (MAM470) course, including creating users and groups, the shares and directories and mount points on the MCS. Then they install packages and configure the system for Vantage, FlashNet and Central | UX.

After the installation candidates will perform a system test to verify the installation was successfully completed before conducting a file import of a Hires file via a watch folder. The workflow should create an object in Interplay | MAM, archive the Hires file automatic in SGL FlashNet and perform a Video analysis to create a browse proxy. This proxy can then be played back in the Interplay | MAM Desktop and in Central | UX.

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 The ACSR Interplay | MAM certification provides:

  • Industry recognition of proven expertise as a technical professional who understands how to install, configure and support Interplay | MAM
  • Access to the ACSR technical community for peer to peer communication
  • A certification logo to add to marketing materials, websites, business cards to differentiate yourself and your organization
  • Entry in Avid's Certification Registry accessible via the Find a Certified Professional online listing, as well as a Certificate of Achievement


What are the prerequisites?

The ACSR Interplay | MAM certification exam is an integral part of the ACSR Interplay | MAM System Support (MAM470) course.  To be able to sit the certification you must attend this course. Prior to attending this course candidates should have the following skills

Note: Attendees are required to bring their own notebook to the course and have administrative privileges on the notebooks, allowing them to change network adapter settings, host files and install additional software components.

Where can I take the exam?

The ACSR Interplay | MAM certification exam is a practical hands-on exam and is offered at selected Avid offices. Contact Avid Education for a list of exam dates and locations.

How much does certification cost?

All prices, including the cost of the exam and the recommended courses, are set according to currency values in specific countries and regions. Contact Avid Education for your local price.

What do I have to do to maintain certification?

Once you have made the investment to become an ACSR, maintaining your Avid Certification enables you to show your skills and capabilities are current, and provides you with access to the wealth of premium level technical content made available to ACSRs. You’ll also be able to participate and benefit from interaction with peers within the global ACSR community. Recertification does not mandate training attendance, but Avid’s blend of classroom and online recertification training make it easier and faster to maintain your ACSR status. Contact your local Avid Education team for the latest details.


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Contact Avid Education

For any questions, please contact Avid Education at:

Americas – training@avid.com
APAC – trainingAPAC@avid.com
EMEA – trainingEMEA@avid.com