The Interplay | MAM System Administration (MAM215) course is intended to give attendees a broad overview of the core administrative and monitoring tools available in Interplay | MAM. It is also recommended as an introduction to Interplay | MAM for first level support staff, as well as a prerequisite for those continuing onto the MAM470 ACSR Interplay | MAM System Support course. It provides an overview of Interplay | MAM’s web based user clients and focuses on the administration and configuration tools.
This course is designed for System Administrators and first level technical support staff.
Working knowledge of handling the Windows GUI, administration and managing Windows services.
At the end of this course, you will be able to:
Understand the general structure, technology and interactions within an Interplay | MAM system
Use the correct terminology for Interplay | MAM subjects
Determine the current state of the Interplay | MAM system
Perform basic maintenance and troubleshooting operations
Gather the information required by Avid Customer Care to perform error investigation
Check the system’s configuration (including the configuration of processes and workflows)
Investigate log files
Investigate errors shown in MediaCentral | UX or in Interplay | MAM Desktop