Get help with activation, registration, downloads, and more.
Find help for all products, past and present. Whether you need configuration or troubleshooting help, a user guide, or something else, solutions are just one search away.
Advance your skills with hands-on training.
Expand your career with industry-recognized certification.
Broaden your knowledge at your own pace.
Gain in-depth technical expertise to maximize your Avid experience.
Get help and advice from other Avid users.
See how pros use Avid—in their own words.
Get Avid training near you through our network of independent training companies and institutions.
Get details about our hardware and software warranties.
Find parts and authorized repair centers to get your hardware fixed.
Reassign your hardware or software license to someone else.
View final sales and support dates for discontinued products.
Learn about our support plans and offerings.
Our goal is to help you achieve success.
Change your email address, password, and more.
Get help with placing orders, returns, and more.
Learn basic operation, troubleshooting, and more for a variety of products.
Reach out to our Customer Care teams.
The Avid Customer Association (ACA) brings together the world’s most innovative and influential community of media and entertainment industry professionals. It’s a customer run-and-led organization that fosters deep collaboration between Avid and the people passionate about addressing the opportunities and challenges we all face.
When you join, you’ll have the chance to:
By collaborating, we are amplifying our impact. Join us!