Learn & Support

Product Support

Get help with activation, registration, downloads, and more.

or


Can't find your product?

Find out if it's still supported and check out the resources below for help.

Having trouble activating or registering your product? Contact Support for help.

AVID KNOWLEDGE BASE

Find help for all products, past and present. Whether you need configuration or troubleshooting help, a user guide, or something else, solutions are just one search away.

Learn from Avid

Get Trained

Advance your skills with hands-on training

Get Certified

Expand your career with industry-recognized certification

Get a Book

Broaden your knowledge at your own pace

Join Avid Tech Talks

Gain in-depth technical expertise to maximize your Avid experience

Learn from Others

Ask the Community

Get help and advice from other Avid users

Get Insight and Info

See how pros use Avid—in their own words

Avid Learning Partners

Get Avid training near you through our network of independent training companies and institutions

Warranty & Repair

Warranty Info

Get details about our hardware and software warranties

Product Repair

Find parts and authorized repair centers to get your hardware fixed

Transfer Ownership

Reassign your hardware or software license to someone else

End of Support

View final sales and support dates for discontinued products

Help

Account Help

Change your email address, password, and more

Avid Store

Get help with placing orders, returns, and more

How to Video Series

Learn basic operation, troubleshooting, and more for a variety of products

Expanding the Possibilities

AC 2017

Are you prepared to reach your greatest potential this year? Join us at Avid Connect 2017, where media professionals come together and prepare for the year ahead. It’s where you experience the cutting-edge and become a part of something bigger...

  • Push your own limits and the limits of our profession
  • Test new ideas and strengthen skills
  • Meet industry leaders and network with collaborators
  • Use the power of your participation to expand the possibilities for ourselves and our industry

  • Be ready to make your next big move!

    Register today