Learn & Support

Product Support

Get help with activation, registration, downloads, and more.


Can't find your product?

Find out if it's still supported and check out the resources below for help.

Having trouble activating or registering your product? Contact Support for help.


Find help for all products, past and present. Whether you need configuration or troubleshooting help, a user guide, or something else, solutions are just one search away.

Learn from Avid

Get Trained

Advance your skills with hands-on training.

Get Certified

Expand your career with industry-recognized certification.

Get a Book

Broaden your knowledge at your own pace.

Join Avid Tech Talks

Gain in-depth technical expertise to maximize your Avid experience.

Learn from Others

Ask the Community

Get help and advice from other Avid users.

Get Insight and Info

See how pros use Avid—in their own words.

Avid Learning Partners

Get Avid training near you through our network of independent training companies and institutions.

Warranty & Repair

Warranty Info

Get details about our hardware and software warranties.

Product Repair

Find parts and authorized repair centers to get your hardware fixed.

Transfer Ownership

Reassign your hardware or software license to someone else.

End of Support

View final sales and support dates for discontinued products.

Support Offerings

Support Options

Learn about our support plans and offerings.

Global Services

Our goal is to help you achieve success.


Account Help

Change your email address, password, and more.

Avid Store

Get help with placing orders, returns, and more.

How to Video Series

Learn basic operation, troubleshooting, and more for a variety of products.

Contact Support

Reach out to our Customer Care teams.

Avid Customer Association


The Avid Customer Association (ACA) brings together the world’s most innovative and influential community of media and entertainment industry professionals. It’s a customer run-and-led organization that fosters deep collaboration between Avid and the people passionate about addressing the opportunities and challenges we all face.

When you join, you’ll have the chance to:

  • Impact the direction of the media and entertainment industry
  • Influence the future of Avid products and services
  • Meet and collaborate with other industry leaders

By collaborating, we are amplifying our impact. Join us!

Learn more