Learn & Support

Product Support

Get help with activation, registration, downloads, and more.


Can't find your product?

Find out if it's still supported and check out the resources below for help.

Having trouble activating or registering your product? Contact Support for help.


Find help for all products, past and present. Whether you need configuration or troubleshooting help, a user guide, or something else, solutions are just one search away.

Learn from Avid

Get Trained

Advance your skills with hands-on training.

Get Certified

Expand your career with industry-recognized certification.

Get a Book

Broaden your knowledge at your own pace.

Join Avid Tech Talks

Gain in-depth technical expertise to maximize your Avid experience.

Learn from Others

Ask the Community

Get help and advice from other Avid users.

Get Insight and Info

See how pros use Avid—in their own words.

Avid Learning Partners

Get Avid training near you through our network of independent training companies and institutions.

Warranty & Repair

Warranty Info

Get details about our hardware and software warranties.

Product Repair

Find parts and authorized repair centers to get your hardware fixed.

Transfer Ownership

Reassign your hardware or software license to someone else.

End of Support

View final sales and support dates for discontinued products.


Account Help

Change your email address, password, and more.

Avid Store

Get help with placing orders, returns, and more.

How to Video Series

Learn basic operation, troubleshooting, and more for a variety of products.

Avid Connect 2017


Where will you be when people come together to redefine an industry, and to collaborate in new ways? In 2017, the Avid Customer Association will be working as one to reimagine what community means to our industry. We’re creating a number of ways for attendees to play an active role, be there to experience:

  • A multitude of educational sessions
  • Distinguished guest speakers from the industry
  • Breakout tracks catered to your interests and backgrounds
  • The largest number of partners participating in the Open Technology Pavilion
  • Plenty of time for networking and enjoying unique entertainment

Avid Connect sells out every year. Last year drew 1200+ professionals from 50+ countries and hundreds of organizations. Be a part of our future in 2017!

Register now