Video

Online Support

Support Center

Create a Support Profile
Search the knowledge base, create and view support cases, equipment and entitlements. Note: Available for customers with an active support contract.

Login to Support Center

Repairs and Maintenance

Product Registration

http://www.avid.com/register

Product Downloads

http://www.avid.com/downloads

Buy/Renew Support Contract

http://www.avid.com/renewals

Replacement Parts

http://www.avid.com/parts

 

Product Upgrade

http://www.avid.com/upgrade

Telephone Support

NOTE: Telephone Support only available for customers with an active support contract

Americas

Video: 800-800-2843 /  978-275-2476
Sundance: 972-444-8442 ext.111
Mon-Fri: 9am to 6pm Local TimeZone
24x7 optional for additional purchase

Europe

United Kingdom: +44 0207 660 0186
France: +33 01 7048 00  39
Germany: +49 069 95307171
Spain: +34 91 37 53 367
Italy: +39 02 3859 1202

Asia

China: +86 10 6709 6116
Japan: +81 3 3505 7937
Korea: +82 2782 4932
Singapore: +65 6476 7666

Training

Worldwide Training

http://www.avid.com/training