Learn & Support

Important update: Avid Artist | DNxIO has been discontinued, but will be supported through March 2022 using the links below. It has been replaced by Avid Artist | DNxIQ, which offers even more beauty and brains for your HD and high-res video workflows, including Universal Mastering. Check it out now!

Registration & Activation​

Having trouble with activating or registering your product? Contact Support for help.

AVID KNOWLEDGE BASE

Find help for all products, past and present. Whether you need configuration or troubleshooting help, a user guide, or something else, solutions are just one search away.

Resources

Guides & Docs

Get the most out of your Avid experience

FAQs

Find answers to frequently asked questions

Datasheets

Download printer-friendly info

Learn from Avid

Join Avid Tech Talks

Gain in-depth technical expertise to maximize your Avid experience

Learn from Others

Ask the Community

Get help and advice from other Avid users

Get Insight and Info

See how pros use Avid—in their own words

Repairs

Product Repair

Find parts and authorized repair centers to get your hardware fixed

Warranty Info

Get details about our hardware and software warranties

Transfer Ownership

Reassign your hardware or software license to someone else

Tutorials

Tutorials and more

Get Started Fast with MC

Learn how to edit in MC in this 5-episode series

Transition from FCP

Get started fast with MC using your FCP knowledge

Avid Media Access

Access and edit file-based media directly

Work with the Smart Tool

Manipulate transitions, trim clips, and more

mc5pt9
Work with Audio

Record and mix high-quality soundtracks

Track Motion

Create composite effects and stabilize motion

Media Composer How-Tos

Get help with activation, operation, and issues

mcwhatsnew
See more videos

Get more Media Composer tips, tutorials, and info

Help

Contact Support

Reach out to our Customer Care teams

Support Options

Learn about our support plans and offerings