About Avid Support Codes (ASC)
An Avid Support Code (ASC) gives you access to our worldwide network of experts who can assist you in seven languages—during normal business hours—to help you get the most out of your Avid investment.
You can use an ASC for online or telephone support, depending on the product. If you wish to purchase an ASC, please visit the Avid Online Store. Once purchased, your ASC will be valid for up to 60 days.
Please note that some products come with a complimentary ASC as part of the new product registration process. ASCs can be valid for online or telephone support but they can vary depending on your product.