The documents posted below include the current Avid Hardware Limited Warranty; the Avid Software Warranty and answers to the most Frequently Asked Questions (FAQ) with regard to warranty coverage and warranty claims process. The FAQ document also includes specific information, required by law, for customers in Australia.
Avid Warranty FAQ (PDF, 4.96 MB) (including information for Australian customers to process warranty claims)
These documents are provided in PDF.
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Additional Information about warranty processes can be found at the following links:
Visit Customer Support information for more support help.
Copyright Complaint Policy
Trademarks & Other Notices
End User License Terms for Avid Software
Product Sales Terms (EMEA)
Professional Services Terms and Conditions
Subscription Terms and Conditions
Avid Customer Support Plans Terms & Conditions
Avid DNxHD® List of Patent Rights