Learn & Support

Avid Knowledge Base

Find help for all products, past and present. Whether you need configuration or troubleshooting help, a user guide, or something else, solutions are just one search away.


Guides & Docs

Get the most out of your Avid experience


See what you need and what you can use


Download printer-friendly info

More Info

See additional information for this product

Learn from Avid

Join Avid Tech Talks

Gain in-depth technical expertise to maximize your Avid experience

Learn from Others

Ask the Community

Get help and advice from other Avid users

Get Insight and Info

See how pros use Avid—in their own words


Monitoring, Shutting Down, and Restarting Fully Populated Clusters

Gain a deeper understanding of recommended system maintenance

Understanding MediaCentral Services Dependencies

Learn about external dependencies that can impact the functionality of MediaCentral

Working with Closed Captioning

Learn about current closed captioning workflows and how they’re integrated on the platform

Send to Playback Troubleshooting

Gain a deeper understanding of how send to playback works in MediaCentral

Professional Services

Media Distribute

Partner with our Professional Services to solve your unique business challenges.

Available offerings

Contact us


Contact Support

Reach out to our Customer Care teams

Support Options

Learn about our support plans and offerings