Learn & Support

Avid Knowledge Base

Find help for all products, past and present. Whether you need configuration or troubleshooting help, a user guide, or something else, solutions are just one search away.


Guides & Docs

Get the most out of your Avid experience


Download printer-friendly info


See what you need and what you can use

More Info

See additional information for this product

Learn from Avid

Get Trained

Advance your skills with hands-on training

Learn from others

Ask the Community

Get help and advice from other Avid users


See what you can do with MediaCentral | UX

Intro to Next-Gen News

Create, view, and edit stories for multiplatform delivery.

Research & Create News Stories

Discover features for journalists and producers.

Journalist Editing

Create and edit news stories and sequences.

Using the Mobile App

Connect, access, and work on stories from anywhere.

Publishing Online

Learn how to post stories to social media and websites.

Working with Graphics

Access and create Maestro graphics for on-air play.

Search and Access Media

Find the footage you need, no matter where it’s stored.


Recommended System Maintenance

Learn about monitoring and rebooting populated MediaCentral clusters

Understanding MediaCentral Services Dependencies

Learn about external dependencies that can impact the functionality of MediaCentral.

Working with Closed Captioning

Learn about current closed captioning workflows and how they’re integrated on the platform.

Send to Playback Troubleshooting

Gain a deeper understanding of how send to playback works in MediaCentral.

Professional Services

Expert resources

Partner with our Professional Services to solve your unique business challenges.

Available offerings

Contact us


Contact Support

Reach out to our Customer Care teams

Support Options

Learn about our support plans and offerings