Learn & Support

Registration & Activation

Having trouble with activating or registering your product? Read a Troubleshooting article or Contact Support for help.

AVID KNOWLEDGE BASE

Find help for all products, past and present. Whether you need configuration or troubleshooting help, a user guide, or something else, solutions are just one search away.

Resources

Guides & Docs

Get the most out of your Avid experience

Documentary

See how we created the tones for Eleven Rack.

Watch now

Datasheets

Download printer-friendly info

More Info

See additional information for this product

Learn from Avid

Get Trained

Advance your skills with hands-on training

Join Avid Tech Talks

Gain in-depth technical expertise to maximize your Avid experience

Learn from Others

Ask the Community

Get help and advice from other Avid users

Get Insight and Info

See how pros use Avid—in their own words

Repairs

Product Repair

Find parts and authorized repair centers to get your hardware fixed

Warranty Info

Get details about our hardware and software warranties

Transfer Ownership

Reassign your hardware or software license to someone else

Tutorials

Get started fast with Pro Tools

Quickstart Templates

Turn your ideas into songs quickly using templates

Building a Session from Scratch

Add tracks, VIs, and more to a blank project

Writing and Riffing

Record tracks and copy/paste audio to build up a song

Building It Out

Record, edit, and loop drum and other MIDI parts

In the Pocket

Perfect performances using Elastic Audio and more

Simplicity in Mixing

Balance faders, add plug-ins, and more

And We're Done

Finish and master your mix to share with the world

Using Eleven Rack

A Look Inside

Discover how Eleven Rack all works

Amps and Pedals

Preview some amps, cabinets, and stompbox effects

Integrate Foot Control

Control Eleven Rack with a controller or volume pedal

Reamping with Eleven Rack

Learn two ways to re-amp your guitar tone

Recording (Part 2)

Lay down and perfect your guitar tracks

Recording with Eleven Rack

Set up a Pro Tools session and begin recording

Use Eleven Rack on Stage

Discover three scenarios for using Eleven Rack live

Professional Services

Expert Resources

Partner with our Professional Services to solve your unique business challenges


help

Support Options

Learn about our support plans and offerings