Basic Support
Contracts available for every Avid  product

Every Avid product offers a Basic Support option that can be purchased annually, providing cost-effective software and hardware coverage to keep your systems up-to-date and running at top performance.

Problem resolution and easy updates

With Basic Support, you have the opportunity to contact Avid experts who will help resolve issues on most systems through:

  • Unlimited technical phone support, Monday through Friday*
  • Electronically downloaded software updates
  • Proactive e-mail notification about available updates

How to buy

Call 1-800-949-2843, contact your local Avid office or reseller for complete program information and pricing.

Of course, you may find you want more than Basic Support. For more comprehensive, extended, or customized coverage, explore our Customized Support option.

* Applies to North America only. Program availability and details may vary depending on geographic location, and are subject to change without notice.