Avid Training Services - Policies and Procedures
Student Registration Policies
To register for a class, please go to http://www.avid.com/training or call 800-867-2843.
For local hotel suggestions, directions to Avid facilities and more area information, please visit the appropriate link: Avid Training Facility in Tewksbury, MA, Avid Training Facility in Madison, WI, Avid Training Facility in Burbank, CA.
All travel and lodging must be arranged by the registrant. Avid Technology, Inc. assumes no responsibility for any cancellation fees incurred. Registration is verified by a confirmation letter at least one week prior to course start date. If students have not received a confirmation letter within this time period, please call Avid Training Services at 800-867-2843.
Passing Grades
Passing grade for certification and most quizzes is 80%.
Payment and Cancellation Policies
Methods of Payment
Students must make course payment by: Credit card (MasterCard, Visa, or American Express); Company purchase order; or Certified bank check.
Class seats are not confirmed until the complete registration information is received. Credit Card is not charged or invoice is not sent until after class is complete.
Certified Check
Please send certified bank checks overnight to:
Avid Technology, Inc.
One Park West
Tewksbury, MA 01876
Attn: Cheryl Callahan, Training Coordinator
Purchase Orders
Please include the following information on the PO:
Bill to address
Ship to address
Qty, part #'s or course # and name, item, course date, student name and prices for each line item
Purchase order number
Authorized Signature
A copy of the P.O. must be faxed to Avid Training Services with the completed registration form. Seats are not confirmed until all completed paperwork is received.
Fax number: (978) 640-1246.
Credit Approval
If a P.O. is used for registration by a company that does not currently have credit terms with Avid Technology, Inc., a credit approval application must be submitted. Course seats can not be reserved until the credit approval process has been completed.
Student Cancellation Policy
All student cancellations must be made seven business days prior to course start date or payment is non-refundable.
Course Cancellation Policy
Avid Training Services reserves the right to cancel any course up to seven business days prior to course start date. In the event of a cancellation by Avid, students have the choice of being rescheduled for another course or receiving a refund.
Testing and Certification Policy Statement Regarding Accommodations for Disabilities
It is the policy of Avid's Training Services and its authorized testing centers and agents to provide reasonable accommodation to disabled applicants seeking Avid operational and/or technical certification. When appropriate and feasible without undue burden or fundamentally altering the nature of the skills or knowledge the examination is intended to test, Avid will use its best efforts to make available appropriately modified forms of examinations and/or alter administration procedures for participants with disabling conditions. Such disabling conditions may include, but are not limited to, hearing impairments, mobility impairments, or dyslexia. In many instances, a requested accommodation will require advance planning in order to be feasible. Therefore, a request for accommodation should be submitted together with the course registration form. The applicant should also submit medical documentation of a disability, which includes a sufficient explanation of the medical necessity for the accommodation being requested. Disabled applicants seeking reasonable accommodations may also contact the Avid Training Services for a listing of available alternative testing procedures and guidelines. Avid does not guarantee applicants' successful completion of any certification program.
Note: These policies are applicable to the Americas only. Please check with your local office for regional policies.