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Service Contents
Knowledge Base - Torq Find answers to your technical difficulties or download the latest documentation. The Knowledge Base is updated around the clock by support experts contributing solutions to your problems.
Torq User Guides View the latest user guides for your Torq product.
Audio Downloads Search and download the latest updates for your Avid Audio (formerly Digidesign) products.
Knowledge Base - Audio Find answers to your technical difficulties or download the latest documentation. The Avid Knowledge Base is updated around the clock by Audio (formerly Digidesign) support experts contributing solutions to your problems.
Video Download Center Download the latest files for your Avid editing platform, or log in to download additional products.
Knowledge Base - Video Find answers to your technical difficulties or download the latest documentation. The Avid Knowledge Base is updated around the clock by Video support experts contributing solutions to your problems.
M-Audio Drivers/Updates View the latest drivers and updates for your M-Audio product.
M-Audio User Manuals View the latest user guides and documentation for your M-Audio product.
Knowledge Base - M-Audio Find answers to your technical difficulties or download the latest documentation. The Avid Knowledge Base is updated around the clock by Pinnacle support experts contributing solutions to your problems.
Pinnacle Downloads View the top Pinnacle downloads and updates, or select your Pinnacle product and begin downloading.
Knowledge Base - Pinnacle Find answers to your technical difficulties or download the latest documentation. The Avid Knowledge Base is updated around the clock by Pinnacle support experts contributing solutions to your problems.
Avid Support Codes Get on-demand support for your Avid products with the Avid Support Code (ASC). The ASC gives you access to our expert technical support resources. Our experts are standing by during business hours to help you get the most out of our products.
Sibelius Sounds Updates Take a tour of all the latest Sibelius updates.
Sibelius Upgrades Take a tour of all the latest Sibelius updates.
Extra Plug-Ins for Sibelius Download the latest plug-ins for Sibelius.
Knowledge Base - Sibelius Search the Sibelius Knowledge Base for answers to your frequently asked questions, browse our forums, or upgrade to the latest version. The Sibelius Help Center offers the everything to get you up and running successfully.
Euphonix Artist Downloads/Updates Access Artist Series manuals and software downloads
Euphonix Artist FAQs Find answers to Frequently Asked Questions for Artist Series
Euphonix Pro Downloads/Updates Access Pro Series manuals and software downloads
Euphonix Pro Support Complete support resources for Euphonix Pro
Audio Product Activation Activate your Avid Audio (formerly Digidesign) products online to gain access to product upgrades (based on entitlement).
Audio Product Registration Register your Avid Audio (formerly Digidesign) products to gain access to support entitlement and activate a repair/warranty (based on date of purchase).
Video Product Activation Activate your software licensed Avid Video products online.
Video Product Registration Register your Avid video products.
M-Audio Product Registration Register your Avid M-Audio & Torq products.
Video Upgrade Registration Register your Avid video upgrade to receive the latest software version that is available to you.
Pinnacle Activation Keys Activate your Avid Pinnacle products online.
Register Sibelius Software Register your Avid Sibelius products online.
Euphonix Artist Product Registration Register your Artist Series product & create My Euphonix profile
Euphonix Pro Warranty Information View Pro Series warranty information
Live Sound Community Live sound tips, techniques, and troubleshooting for all VENUE systems
Pro Tools User Community Known as the DUC (Digi User Conference), where Pro Tools professionals and audio enthusiasts can exchange information.
Avid Video Community Go where the pros know Avid Video. A community of video professionals is waiting to assist you on our Forums.
Torq DJ User Forum Visit the Torq DJ forums now and ignite your creative revolution. Watch the free tutorial videos, pick up some tips and tricks, or get technical help from a community of forward-thinking DJs.
M-Audio Forums Get technical help from other users, receive early access to the latest drivers/updates by participating in our public beta program, and download setup files for our keyboards and controllers.
Torq DJ User Forum Visit the Torq DJ forums now and ignite your creative revolution. Watch the free tutorial videos, pick up some tips and tricks, or get technical help from a community of forward-thinking DJs.
Pinnacle Forums Get answers to all your questions related to Pinnacle products.
Sibelius Forum Discuss Sibelius, Sibelius First and Sibelius Student with other Sibelius users from around the world. Share ideas, ask questions, and learn invaluable tips from a friendly community of users of all kinds, from hobbyists to teachers to professionals.
SibeliusEducation Forum This is the place for music teachers, educators, students and parents to chat and share experiences with other education users in the forum.
SibeliusMusic Forum Engage in lively discussion about your own compositions and arrangements posted on SibeliusMusic.com, and general discussion of music and related topics.
Euphonix on DUC Forum Known as the DUC (Digi User Conference), where Pro Tools professionals and audio enthusiasts can exchange information. Now includes Euphonix Artist and Pro Console forums.
Audio Warranty Information Find warranty information and details for Avid Audio (formerly Digidesign) products. This link provides information including hardware repairs, regional and authorized repair centers.
Support Center - Audio Complete support resources for Avid Audio products.
Video Warranty Information Find warranty information and details for Video products. This link provides information on procedures and frequently asked questions pertaining to part replacements, downloads, upgrades, and dongle questions.
Support Center - Video Create a support profile, contact support and view and manage your support cases (may require an active support contract).
M-Audio Warranty & Repair Read about M-Audio's warranty policy.
Pinnacle Repairs & Replacement Parts Generate a Return Material Authorization (RMA) number or read about Pinnacle's return policy.
Euphonix Artist Warranty Information View Artist Series warranty information
Support Center - Pinnacle Create a support profile, contact support and view and manage your support cases.
How to Buy Support Your creativity doesn’t just work from 9-5, and neither does your equipment. Keeping your technology running smoothly calls for information and expertise that’s there whenever and wherever you need it. Choose from a variety of support plans to fit your needs.
Audio Transfer Product Ownership Transfer ownership of your Avid Audio (formerly Digidesign) products.
Video Transfer Product Ownership Transfer ownership of your Avid Video products.
Torq Drivers/Updates View the latest drivers and updates for your Torq 2.0 product.
Worldwide Training Home Develop your skills, projects, or resume with Avids Training and Certification programs.
Curriculum Experience hands-on exercises and learn critical knowledge presented by certified expert instructors.
Certification An acknowledged standard of excellence the best way to communicate your proficiency in Avid products.
Find a Certified Professional Find an Avid certified professional - the finest audio and video personnel in the industry.
Find a Course & Enroll Find a course and register for training at Avid or one of our worldwide Avid Learning Partners (ALP).
Find a Learning Partner Find your local Avid Learning Partner (ALP) to enroll in an authorized Avid training program.
Learning Partners Avid enables your success through our alliances with first-rate professional training organizations and academic institutions.
Training Resources [Alex] Additional Avid training resources can help you bring your Avid skills and projects to the next level.
M-Audio University Free online resources and tutorials to maximize your creativity and get the most out of your M-Audio gear.
Pinnacle Tutorials Discover how easy it is to create and share professional-looking movies with Pinnacle Studio.
Sibelius Professional Training and Development Expand your Sibelius skills in a friendly, hands-on setting taught by a Sibelius professional.
EuTV Artist Watch Artist Series Training Videos
EuTV Pro Watch Pro Series Training Videos
M-Audio Warranty, Repairs and Replacements Read about M-Audio's warranty policy.