Avid Advantage Support Plans
Avid Advantage Support gives you the edge you need to thrive in today’s highly-competitive media market. Delivered by global teams of Avid support professionals with world-class experience and expertise, every Avid Advantage Support plan is designed to ensure you maintain the highest standard of operational effectiveness.
At the end of the day, our biggest success is yours.
Support Plans for Businesses
Available for businesses and business users of applications such as Interplay Production, MAM, ISIS and the full range of creative solutions, Avid Expert, Expert Plus and Elite support protects your revenue, reputation, and productivity, no matter what. When you experience unanticipated circumstances, whether it’s sudden downtime or access to upgrades, we’re here to help you effectively triage and manage your complex systems and unique workflows.
Avid Per-Incident Support
You didn’t think you’d need support, and then something happened that you just can’t fix on your own. To help resolve the issue as expeditiously as possible, we offer a one-time Avid Support Code (ASC) so you can get the help you need today.