Certification - ACSR: ISIS - Avid

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Avid ISIS shared storage solutions are legendary and trusted by the world’s leading media entities in film, television, and broadcasting. The two Avid Certified Support Representative: ISIS certifications are designed for those personnel who are responsible for this high performance, mission-critical systems. Whether your system hosts the next great indie film, or millions of dollars of broadcast assets, you need the confidence that you or your team have the skills to keep it running at peak performance.

The ACSR: ISIS certifications are designed to ensure that you have both the experience and knowledge required to install, configure, administer and support the ISIS | 7500 and ISIS | 7000 systems, or the smaller ISIS | 5500 and ISIS | 5000 systems. Both are recommended for technical support staff, managers, installers, and advanced administrators who need to install, maintain, or support Avid ISIS shared storage solutions.

Whether you are a team of one, or many, we’re here to back you up. As an ACSR: ISIS, you will gain access to Avid's senior support team and will be connected to a worldwide community of Avid Certified Support Representatives.



 ACSR: ISIS certification provides:

  • Industry recognition of proven expertise as a technical professional who understands how to install, configure and support Avid ISIS systems
  • Access to the ACSR technical community for peer to peer communication
  • A certification logo to add to marketing materials, websites, business cards to differentiate yourself and your organization
  • Entry in Avid's Certification Registry accessible via the Find a Certified Professional online listing, as well as a Certificate of Achievement

Additional Opportunities

Achieving certification as an ACSR: ISIS | 7500 is the next step on the path towards Avid Certified Support Representative: Elite status.  ACSR: ISIS | 5500 does not lead towards becoming an ACSR: Elite.

Note: ACSR: ISIS | 7500 was only a valid option within the ACSR: Elite certification program until December 31, 2017. Currently only ACSR: Avid NEXIS is the recognized Avid storage system certification for someone wishing to attain ACSR: Elite certification status.


What do I have to do to be certified?

Certification is granted solely based on passing the relevant ACSR: ISIS certification exam. Course attendance is optional, though highly recommended.

What is the difference between the ACSR: ISIS certifications

The ACSR: ISIS | 7500 certification validates an individual’s skills on the full range of ISIS systems, including the ISIS | 7500 and ISIS | 5500 systems. The ACSR: ISIS | 5500 certification certifies an individual’s competencies only on the smaller scale ISIS | 5000 and ISIS | 5500 systems. The ACSR | ISIS | 5500 certification does not apply toward ACSR | Elite status.

  • For ACSR: ISIS | 7500 certification, take the UN422 exam
  • For ACSR: ISIS | 5500 certification, take the UN425 exam

What are the prerequisites?

Successful candidates will have extensive Avid ISIS experience on the platform(s) they will be certified to support—ISIS | 7500, ISIS | 7000, ISIS | 5500, and ISIS | 5000 platforms.

Although course attendance is not required to take the certification exam, Avid strongly recommends candidates attend either the ACSR Avid ISIS | 5000/7000 Series System Support (UN422) or ACSR Avid ISIS | 5000 Series System Support (UN425) course. Both courses, with their hands-on training, will help build the skills and competencies required for certification.

It is further recommended that you hold one or more of the following certifications prior to enrolling in the class:

Is there any information about what is covered on the exam?

A certification exam study guide is available for every ACSR exam. For more information on what’s covered on the exam and to help you assess your own readiness to sit the exam, please download the relevant Exam Study Guide:

Where can I take the exam?

The exams are offered at selected Avid offices and Avid Learning Partners. Contact your local Avid Education team for details on exam locations and schedules.

How much does certification cost?

All prices, including the cost of the exam and the recommended courses, are set according to currency values in specific countries and regions. Contact your local Avid Education team for details.

What do I have to do to maintain certification?

Once you have made the investment to become an ACSR, maintaining your Avid Certification enables you to show your skills and capabilities are current, and provides you with access to the wealth of premium level technical content made available to ACSR’s. You’ll also be able to participate and benefit from interaction with peers within the global ACSR community. Recertification does not mandate training attendance, but Avid’s blend of classroom and online recertification training make it easier and faster to maintain your ACSR status. Contact your local Avid Education for the latest details.

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