Learn & Support

Please note: The VENUE | Mix Rack system has been discontinued and replaced by Avid VENUE | S6L, a unified platform that enables you to configure components and scale the perfect setup to meet the needs of any live sound production and environment.

We will continue to provide support for your Mix Rack system through July 31, 2021—get more details here. Thank you for choosing Avid—we appreciate your continued support.

Downloads

Avid VENUE updates

Avid VENUE Standalone software

Plugins

Registration & Activation

Register Avid VENUE | Mix Rack

Activate your software

Having trouble with activating or registering your product? Contact Support for help.

Avid Knowledge Base

Find help for all products, past and present. Whether you need configuration or troubleshooting help, a user guide, or something else, solutions are just one search away.

Resources

Guides & Docs

Get the most out of your Avid experience

FAQs

Find answers to frequently asked questions

Avid VENUE FAQ

Datasheets

Download printer-friendly info

Measurements

View dimension schematics of the components.

Learn from others

Ask the Community

Get help and advice from other Avid users

Join the discussion

Repairs

Product Repair

Find parts and authorized repair centers to get your hardware fixed

See repair info

Warranty Info

Get details about our hardware and software warranties

See warranty info

Help

Contact Support

Reach out to our Customer Care teams

Contact us

Support Options

Learn about our support plans and offerings

Support plans