Annual Assisted Support: Sibelius for Individuals


Get on-demand English assisted support for Avid Sibelius for one year

When you need technical assistance, the expert Avid support team will get you up and running quickly. The Annual Support option gives you access to Avid Sibelius assisted support in English, via telephone or online, for an entire year. Support is limited to one named caller and is available Monday through Friday, from 9:00am to 5:00pm local time.

Upon checkout, you will receive the telephone access number for Assisted Support and your ASC code to access Assisted Support. Please retain these numbers in a secure location.

Please also consider using our no-cost self-help support assistance available on and our community forums where you can exchange ideas and information with other customers.

Technical support is only available for technical problems with Avid products. Due to the high volume of calls and Avid's commitment to helping users as quickly as possible, we are unable to provide in-depth tutorial advice. We do not offer technical support for products that are not manufactured or distributed by Avid. Please contact the manufacturer to receive technical support for other products.


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  • Available in North America, South America, Australia, Europe, and Japan
  • Regional telephone access points in the UK, France, Germany, Italy, and Spain
  • Avid Support Codes for Annual Assisted Support are valid for unlimited incidents for 365 days from date of purchase
  • © 2024