Avid Certified Support Representative: Pro Tools

The Avid Certified Support Representative: Pro Tools certification is designed for individuals working to install, configure and support Avid Pro Tools systems. Whether you’re looking to be certified yourself, or certify your employees, the ACSR: Pro Tools certification is recognized worldwide by top music and post-production studios, as well as broadcast facilities, and serves as a validation of an individual’s skills and expertise with industry-standard Pro Tools.

The ACSR: Pro Tools certification validates you have the technical and operational skills needed to install, manage, support, and troubleshoot Avid Pro Tools systems regardless of platform or complexity of the rig. As an ACSR, you become the front line of defence, tasked with keeping everything running smoothly. If you need backup support, your ACSR status gains you access to Avid's senior support team and will connect you to the worldwide community of Avid Certified Support Representatives.



 The ACSR: Pro Tools certification provides:

  • Industry recognition of proven expertise as a technical professional who understands how to install, configure and support Avid Pro Tools systems
  • Access to the ACSR technical community for peer to peer communication
  • A certification logo to add to marketing materials, websites, business cards to differentiate yourself and your organization
  • Entry in Avid's Certification Registry accessible via the Find a Certified Professional online listing, as well as a Certificate of Achievement

Additional Opportunities

ACSR: Elite candidates start their development path by achieving ACSR: Media Composer certification. They then progress to ACSR: Avid NEXIS, MediaCentral | Production Management and then finally complete the path with ACSR: MediaCentral Platform or ACSR: MediaCentral | Cloud UX.


What do I have to do to be certified?

Certification is granted solely based on passing the ACSR: Pro Tools certification exam. Course attendance is optional, though highly recommended.

What are the prerequisites?

Successful candidates will have extensive experience on Pro Tools. Although course attendance is not required to take the certification exam, Avid strongly recommends candidates attend the following courses:

Pro Tools Fundamentals is a foundational course covering everything an individual needs to know to complete a basic Pro Tools project, from initial setup to final. The class is available worldwide through Avid Learning Partners, and the eBook is available in the Avid Online Store for those who prefer self-study.

ACSR Avid Pro Tools System Support (PT400) is a blended class, where candidates complete content online as self-study prior to attending a live online Instructor-led training program. Candidates will learn configuration and troubleshooting techniques to minimize system downtime and maximize productivity, focusing on Pro Tools | Ultimate software and HD-series hardware problems.

Is there any information about what is covered on the exam?

A certification exam study guide is available for every ACSR exam. For more information on what’s covered on the exam and to help you assess your own readiness to sit the exam, please download the ACSR: Pro Tools Exam Study Guide.

Where can I take the exam?

The exam is offered at selected Avid offices and Avid Learning Partners. Contact your local Avid Education team for details on exam locations and schedules.

How much does certification cost?

All prices, including the cost of the exam and the recommended courses, are set according to currency values in specific countries and regions. Contact your local Avid Education team for details.

What do I have to do to maintain certification?

Once you have made the investment to become an ACSR, maintaining your Avid Certification enables you to show your skills and capabilities are current, and provides you with access to the wealth of premium level technical content made available to ACSR’s. You’ll also be able to participate and benefit from interaction with peers within the global ACSR community. Recertification does not mandate training attendance, but Avid’s blend of classroom and online recertification training make it easier and faster to maintain your ACSR status. Contact your local Avid Education for the latest details.



联系 Avid 教育

如有任何疑问,请通过以下方式与 Avid Education 联系:

美洲 – training@avid.com
亚太地区 – trainingAPAC@avid.com
欧洲、中东和非洲 — trainingEMEA@avid.com