MC400 Avid Media Composer System Support


This is a blended course of 2 days of online content and 3 days classroom.


The Avid Media Composer System Support (MC400) course will provide students with the techniques to install, configure, and troubleshoot Media Composer editing systems to maximize productivity and minimize system downtime. A blend of online self-study, combined with classroom lab work and role-playing, gives students’ practical hands on experience. After completing the course, participants will be able to install and configure Avid Media Composer systems and provide first-line support to the Avid customer base.

This course prepares candidates for the Avid Certified Support Representative: Media Composer certification exam as well as being the foundation of the program for candidates pursuing the full certification path to become an Avid Certified Support Representative: Elite.


This course is designed for:

  • Support and maintenance personnel
  • IT professionals
  • Avid editors who wish to expand their technical expertise


The following are highly recommended:

  • Completion of the Media Composer Editing Essentials (MC101) course, or equivalent Media Composer experience
  • Familiarity with Windows and Macintosh operating systems
  • Technical and operational knowledge of Avid Editing Systems: Media Composer, Media Composer | Symphony Option or Media Composer | News and local storage are recommended

Learning Objectives

At the end of this course you will be able to:

  • Discuss the evolution of Avid's editing systems
  • Understand basic video theory
  • Understand a basic Avid network
  • Understand the Media Composer Licensing options and configurations
  • Identify and configure Mac, PC, and Avid hardware
  • Define OS X and Windows Operating System software concepts and features
  • Install and configure Avid's editing systems on both platforms
  • Install and configure Avid's editing systems with Avid NEXIS/ISIS and Interplay client software
  • Understand basic Avid storage RAID configurations
  • Configure local media drives and VideoRAID storage systems
  • Understand and identify DNxHD and AVCI hardware
  • Determine media file compatibility
  • Compare capabilities between the editor versions and product lines
  • Troubleshoot and resolve problems on Avid systems
  • Be ready to sit the Avid Certified Support Representative: Media Composer Certification exam


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