Learn & Support

Please note: All Avid Artist I/O interfaces have been discontinued (Avid Artist | DNxIQ, DNxIV, DNxIP, and DNxID). We will continue to offer product support for a limited time, so you can continue working with peace of mind. Click here for end of support dates. For more information, please contact your local sales representative. Thank you for choosing Avid—we appreciate your continued support and understanding.

* Available through your Avid Account page


Register your Avid Artist I/O product to get access to important software necessary for installing and using your product. You'll also get access to any additional included software, support, or licenses that may be included with your Artist I/O product.

Having trouble registering or activating your product? Click the "CHAT NOW" or "NEED HELP" button on the right side of the page for assistance.

Avid Knowledge Base

Find help for all products, past and present. Whether you need configuration or troubleshooting help, a user guide, or something else, solutions are just one search away.

Learn from others

Ask the Community

Get help and advice from other Avid users

Get Insight and Info

Read articles, blogs, and more


Product Repair

Find parts and authorized repair centers to get your hardware fixed

Warranty Info

Get details about our hardware and software warranties

Transfer Ownership

Reassign your hardware or software license to someone else