EOD400 ACSR Avid | Edit On Demand System Support


eLearning (Avid Learning Central): 3 hours

Instructor-Led (Virtual): 5 hours
  • 3 hours of self-paced pre-learning
  • 2 hours day of live online training 


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EOD400 ACSR Avid | Edit On Demand System Support is designed to provide students with the techniques to configure, manage, support, and troubleshoot Avid | Edit On Demand systems to maximize productivity. A blend of online self-study, combined with classroom lab work gives students’ practical hands-on experience. After completing the course, participants will be able to provide first-line support.

This course prepares candidates for the Avid Certified | Support Representative, Edit On Demand  certification exam.


This course is designed for:
  • Support and maintenance personnel
  • IT & Cloud professionals
  • Facility or freelance technicians responsible for Avid | Edit On Demand System
  • Avid Channel Partners looking to attain Avid | Edit On Demand System specialization


It’s highly recommended  to first complete the following or have equivalent experience:


At the end of this course, you will be able to:
  • Understand the Edit on Demand virtual production environment
  • Build a customized Edit on Demand subscription 
  • Allocate Edit Seats and storage credits
  • Deploy and configure an Edit on Demand system
  • Add and manage users in the Avid on Demand Portal
  • Create Workspaces for the Edit on Demand environment
  • Connect users to a virtual machine
  • Transfer files to and from the cloud
  • Update or extend a subscription
  • Perform routine system maintenance
  • Troubleshoot partner software used in Edit on Demand systems
  • Manage Avid media and systems in the cloud
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