Length
This is a blended course of 3 days online content and 2 days classroom.
Overview
The ACSR Pro Tools System Support (PT400) is a blended course providing online content prior to attending a classroom Instructor-led training program. Students will learn configuration and troubleshooting techniques to minimize system downtime and maximize productivity, focusing on Pro Tools | Ultimate software and HD-series hardware problems. Lab work and role playing give students practical experience. After completing the class, participants are able to provide first-line support to the Avid Pro Tools and Pro Tools | Ultimate customer base.
There is an initial Online Exam and the hands on activity concludes with a significant practical exercise in preparation for the certification exam.
This course prepares candidates for the Avid Certified Support Representative: Pro Tools certification exam, as well as being the foundation of the program for candidates pursuing the full certification path to become an Avid Certified Support Representative: Elite.
Audience
This course is designed for:
- Support and maintenance personnel
- Pro Tools | Ultimate users who wish to expand their technical expertise
Prerequisites
The following are highly recommended:
- Completion of the Pro Tools Fundamentals (PT101) course, or equivalent experience
- Familiarity with Windows and Macintosh Operating Systems
- Technical and operational knowledge of Avid Pro Tools | Ultimate systems with HD-series hardware is recommended
Learning Objectives
At the end of this course you will be able to:
- Identify and configure Mac & PC CPUs and Operating Systems for use with Pro Tools software & hardware
- Install and configure Avid Pro Tools | Ultimate software & HD-series hardware
- Review and identify Pro Tools | HD hardware including audio interfaces, PCIe cards, synchronization devices, etc.
- Explore, install, configure and troubleshoot synchronization concepts
- Compare capabilities between Pro Tools product lines
- Troubleshoot and resolve problems on Avid Pro Tools systems
- Be ready to sit the ACSR Pro Tools certification exam