Pro Tools Customer Installing Software



In order to access installation software, you will need to set up an Avid account. Your Avid account will be your portal to not only download software you have purchased but will become the portal through which you can access a variety of Avid services.

  1. Go to
  2. On the left-hand side of the window, you can log in to an existing Avid account (if you've already created one). To create a new account, enter your details in the right-hand side of the screen.
  3. Click the Create an Account button at the bottom of the page to create your new Avid account.
  4. Once your Avid account has been created, you can access it from the home page, by clicking the Sign in link in the top right-hand corner of the window.
  5. After logging into your account, click on the Contact Details & Payment Methods link in the Account Info section and enter the appropriate shipping and billing information. Once done, click the Confirm button.


Pro Tools and plug-ins require licenses, and Avid uses PACE anti-piracy software to manage them. After a software license is placed on an iLok, you can use it to authorize that software on any computer. If you haven't got an iLok account already, you'll need to create one:

  1. Go to!registration.
  2. Enter the required information.
  3. When you're done, accept the Terms and Conditions and click the Create Account button.

Once you've created your iLok account, you'll need to link it to your Avid account:

  1. Log in to your Avid account.
  2. Navigate to the Linked iLok Account section.
  3. Click Link this account.
  4. Enter your iLok account User ID and click Use this account.
  5. You will be redirected to a page where you will be asked for your iLok account password. Enter your iLok password, and click Authorize.

    > Watch iLok Setup Video


Once you have purchased Pro Tools (either as a perpetual license or a software subscription), you will be able to access the installers you need through your Avid Account:

  1. Log in to your Avid account.
  2. Navigate to the My Products section.
  3. Click View My Products.
  4. In the My Products page, you'll see each purchased product represented as a horizontal black row. Click on the appropriate one (in this case, Pro Tools). Choose the appropriate operating system (Mac/Win).
  5. Click VIEW Software Download Links & Product Details.
  6. From the list that appears, click on the desired version of the software, and downloading of the installer will begin.
  7. Once downloaded, launch the installation program. installation from this point on is straightforward and follows normal installation processes based on your computer's operating system.

    > Watch PC Installation Video
    > Watch Mac Installation Video



Still need help installing Pro Tools?  

> Pro Tools Installation Guide
> Pro Tools Installation Knowledge-base Article
> Avid Link Download
> Pro Tools Learn & Support Page
> Pro Tools Facebook Group
> Avid Community Forum
> Contact Audio & Music Support



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