Avid Certified Support Representative: Interplay | Production

Avid Interplay | Production asset management solutions serve as the backbone of post-production and broadcast operations the world over. Its flexibility and adaptability to a broad range of workflows are a key advantage, but also demand a deep understanding of hardware and software system components for effective system configuration and support.

The Avid Certified Support Representative: Interplay | Production certification is designed to verify the knowledge and skills required to install, maintain, administer and support Avid Interplay | Production asset management solutions. It is recommended for technical support staff and managers, installers, and system administrators who work with Avid Interplay | Production and like all Avid certifications, it is recognized by top post-production, movie, television, and broadcast facilities worldwide.

As an ACSR, you become the front line of defense in keeping the facility running smoothly. If you need backup support, your ACSR status gains you access to Avid's senior support team and will connect you to the worldwide community of Avid Certified Support Representatives.



 The ACSR: Interplay | Production certification provides:

  • Industry recognition of proven expertise as a technical professional who understands how to install, configure and support Avid Interplay | Production systems
  • Access to the ACSR technical community for peer to peer communication
  • A certification logo to add to marketing materials, websites, business cards to differentiate yourself and your organization
  • Entry in Avid's Certification Registry accessible via the Find a Certified Professional online listing, as well as a Certificate of Achievement

Additional Opportunities

Achieving certification as an ACSR: Interplay | Production is the next step on the path towards Avid Certified Support Representative: Elite status.  It is also the prerequisite certification before moving on to become an Avid Certified Support Representative: MediaCentral Platform.


What do I have to do to be certified?

Certification is granted solely based on passing the ACSR: Interplay | Production certification exam. Course attendance is optional, though highly recommended.

What are the prerequisites?

Successful candidates will have extensive experience with Interplay | Production systems. Although course attendance is not required to take the certification exam, Avid strongly recommends candidates attend the ACSR Avid Interplay System Support (WG433) course.  

This course provides hands-on training to help candidates build the skills and competencies required for certification. It is a five-day class in which participants spend four days learning to setup, install and configure the core components of an Interplay | Production system and test a typical workflow. The participants then spend the final day reviewing and taking the exam in the classroom.

As illustrated above, it is further recommended that you complete one of the following certifications prior to enrolling in the class:

Candidates also need a strong understanding of networking principles and protocols. A Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Engineer (MCSE) certification is recommended.

Is there any information about what is covered on the exam?

A certification exam study guide is available for every ACSR exam. For more information on what’s covered on the exam and to help you assess your own readiness to sit the exam, please download the ACSR: Interplay | Production Exam Study Guide.

Where can I take the exam?

The exam is offered at selected Avid offices and Avid Learning Partners. Contact your local Avid Education team for details on exam locations and schedules.

How much does certification cost?

All prices, including the cost of the exam and the recommended courses, are set according to currency values in specific countries and regions. Contact your local Avid Education team for details.

What do I have to do to maintain certification?

Once you have made the investment to become an ACSR, maintaining your Avid Certification enables you to show your skills and capabilities are current, and provides you with access to the wealth of premium level technical content made available to ACSR’s. You’ll also be able to participate and benefit from interaction with peers within the global ACSR community. Recertification does not mandate training attendance, but Avid’s blend of classroom and online recertification training make it easier and faster to maintain your ACSR status. Contact your local Avid Education for the latest details.


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Contact Avid Education

For any questions, please contact Avid Education at:

Americas – training@avid.com
APAC – trainingAPAC@avid.com
EMEA – trainingEMEA@avid.com

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