Avid Advantage Terms & Conditions - Avid Technology

Avid Advantage support plans
The documents posted below include the Terms & Conditions for all Avid Advantage support agreements. Also included below are the detailed Avid Advantage plan descriptions for each of the Avid Advantage support offers currently available. Offers do not always apply to all Avid products and some limitations may exist for specific geographies.
  1. Avid Advantage Plan Description Elite Live (PDF, 209 KB)
  2. Avid Advantage Plan Description Elite (PDF, 212 KB)
  3. Avid Advantage Plan Description ExpertPlus (PDF, 209 KB)
  4. Avid Advantage Plan Description Standard (PDF, 103 KB)
  5. Avid Advantage Cloud Premium Subscription Support Tier (PDF, 97.8 KB)
  6. Avid Advantage Cloud Basic Subscription Support Tier (PDF, 95.5 KB)
  7. Avid Advantage Plan Description Legacy (PDF, 100 KB)
  8. Avid Advantage Extended Hardware Coverage (PDF, 33.3 KB)
  9. Avid Advantage Option - Onsite (PDF, 30.5 KB)
  10. Avid Advantage Option - Dedicated Support Expert (PDF, 90.5 KB)
  11. Avid Advantage Option - Service Account Manager (PDF, 271 KB)
  12. Avid Advantage Hardware Support Reinstatement Policy (PDF, 378 KB)
  13. Fader Replacement Policy (PDF, 212 KB)
  14. Avid Advantage Care: Compass Plan (PDF, 261 KB)

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