Learn & Support

Product Support

Get help with activation, registration, downloads, and more.


Can't find your product?

Find out if it's still supported and check out the resources below for help.

Having trouble activating or registering your product? Contact Support for help.


Find help for all products, past and present. Whether you need configuration or troubleshooting help, a user guide, or something else, solutions are just one search away.

Learn from Avid

Get Trained

Advance your skills with hands-on training

Get Certified

Expand your career with industry-recognized certification

Get a Book

Broaden your knowledge at your own pace

Join Avid Tech Talks

Gain in-depth technical expertise to maximize your Avid experience

Learn from Others

Ask the Community

Get help and advice from other Avid users

Get Insight and Info

See how pros use Avid—in their own words

Avid Learning Partners

Get Avid training near you through our network of independent training companies and institutions.

Warranty & Repair

Warranty Info

Get details about our hardware and software warranties.

Product Repair

Find parts and authorized repair centers to get your hardware fixed.

Transfer Ownership

Reassign your hardware or software license to someone else.

End of Support

View final sales and support dates for discontinued products.


Account Help

Change your email address, password, and more.

Avid Store

Get help with placing orders, returns, and more.

How to Video Series

Learn basic operation, troubleshooting, and more for a variety of products.

Expanding the Possibilities

ACA Vote
The Avid Customer Association (ACA) is voting on our future! In order to inspire Avid’s strategic direction, offerings, and solutions, Avid is looking to ACA members to share their voices and concern on challenges we all face and how they can be solved.

Sharing your voice means ensuring that Avid is delivering solutions that help solve your most critical challenges and support your business requirements. The ACA invites its current and new members to vote in this unique opportunity that Avid is giving the community.

  • Round 1 │ Closed (Dec 5, 2016 – Jan 27, 2017)
  • Round 2 │ Feb 13, 2017 – Mar 3, 2017
  • Results | April 22, 2017: Experience the ACA Vote results live at Avid Connect in Las Vegas
This is your last chance to participate, share your voice, and expand the possibilities.