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For 24x7 telephone support, customers with ExpertPlus, Elite, or Cloud Support Plans may use the numbers below. Learn more about these plans.
For telephone support during normal business hours, customers with Standard Support Plans must first purchase an Avid Support Code (ASC).
Pro Tools / Sibelius / Eucon Surfaces / Interfaces
Americas
+1-888-456-3444
+1 978-275-2555
Europe
Toll Free: 00 800 11186824
UK: +44 1753 658529
Germany: +49 180 132 4009
UK: +44 1753 658529
Germany: +49 180 132 4009
France: +33 141 494 040
Spain: +34 917 628 625
Finland: +35 892 290 1690
Spain: +34 917 628 625
Finland: +35 892 290 1690
Sweden: +46 844 255 90
Denmark: +45 39 55 99 98
Denmark: +45 39 55 99 98
Middle East: +971 8002843
Asia
Japan: 0120-950-028
Australia: +61 0 2 9420 3066
Australia: +61 0 2 9420 3066
South Korea:
+822 3483 3226
+822 3483 3226
Rest of Asia Pacific:
+81 3-3505-7957
+81 3-3505-7957
If Country is not listed, dial
+44 1753 658529
+44 1753 658529
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